Sales Operations Coordinator
Location: Vancouver, BC
POSITION SUMMARY
It's fun to work at a company where people truly believe in what they are doing!
The Sales Operations Coordinator is responsible for providing our sales teams with reliable, high-quality administrative support. This position sits within the sales team and reports to the Director of Sales.
This role is responsible for enhancing the overall operating efficiency and excellence of the sales function.
There is significant interaction with the entire sales and services organization.
DUTIES AND RESPONSIBILITIES
Supports all aspects of deal flow through CRM systems to reduce the administrative burden on the sales team.
Coordinates the efforts with sales to get quotes, licences, contracts, and other customer facing information to customers, prospects and partners.
Manages the timeliness of customer and internal responses to requests.
Attends and actively participates in sales meetings and weekly team calls.
Works with Director of Sales and the team on process improvements for sales support and identifies opportunities for efficiency with Sales team.
Assists in building of automated weekly sales and activity reports.
Builds and utilizes CRM expertise to support value-add reporting for business insight.
Plans and coordinates ongoing meetings, events, and supporting materials.
Assists with the co-ordination and execution of major marketing and partner events.
Responds to and directs client inquires to appropriate team members.
Assists with preparation of client presentations.
Assists with miscellaneous sales, marketing and administrative duties.
Assists with the building and enhancement of GINQO's social media presence, specifically LinkedIn and Twitter.
ESSENTIAL QUALIFICATIONS
Ability to function independently with a high degree of accuracy and accountability in a fast paced environment.
3+ years of experience in customer service or administrative support, preferably sales support.
Customer-centric orientation with the ability to build relationships via email, social media, telephone and in person.
Excellent organizational skills, adherence to deadlines, ability to prioritize and manage multiple projects at once.
Professional writing and speaking skills necessary to communicate clearly and accurately to both internal and external clients.
Excellent proficiency in Microsoft Office Suite including Word, Excel, PowerPoint & Email.
Experience using CRM applications to ensure clear documentation of customer and partner communications and processes.
A desire to be data-driven and participate in an organization for which this is fundamental.
COMPENSATION AND BENEFITS
We offer a competitive base salary based on experience, a performance bonus, participation in company profit sharing and comprehensive benefits plan.
Ready to join a fun team and challenging environment? Then send your resume to jobs@ginqo.com