“The first rule of any technology used in a business is that automation applied to an efficient operation will magnify the efficiency. The second is that automation applied to an inefficient operation will magnify the inefficiency”

Bill Gates

What the solution looks like

Below some visual examples of the interface using a Purchase to Pay (P2P) business case.

Optimization Dashboard

Functions:

• Analyze process performance indicators related to automation such as automation rates, no touch (completed automated) rates, and the lead time of no touch processes

• Detect and Analyze process steps that generate the most manual efforts

• Flexible Analysis by any given process context to validate most effective automation measures

Business Benefits

  • Management view to quickly identify optimization & saving potentials

  • Check on trends in the process to intervene quickly on dropping process performance indicators

Rework Sheet:

Functions:

  • Analyze process performance indicators related to rework such as rework rates, cases without rework or the time lost due to rework

  • Detect and quantify the most common reworks and their impact on the lead time

  • Flexible Analysis by any given process context to validate most effective rework-reduction measures

Functions:

  • Compare a process model with the as-is process

  • Quantify deviations with the process performance indicators, like process conformance or perfect conformance

  • Identify and monitor the unnecessary or skipped process steps

  • Identify critical process deviations

  • Flexible analysis of any given process context to validate the most effective standardization measures

GINQO now offers a powerful process mining and automation platform designed to help businesses optimize and manage their workflows using advanced analytics, real-time insights, and automation tools. Discover how this technology can drive greater operational efficiency and foster sustainable improvements in your processes.

Process Discovery

Business Benefits

  • Impartial tool sheet for undirected process analysis

  • Supports basic process discovery and insights to the data

Business Benefits

  • Overview and monitor the current lead time level

  • Rapid analysis of (late) time drivers to derive corrective actions

  • Reduction and standardization of lead times for the overall process and defined sub-processes

2. Process Efficiency

Business Benefits:

• Overview on and monitoring of the current automation level

• Detect process steps that save the most resources when automated

• Calculate potential automation savings

• Priority-based decision-making for digitization measures

Business Benefits:

  • Overview and monitoring of the current automation level

  • Detect process steps that save the most resources when automated

  • Calculation of potential rework avoidance savings

3. Process Complexity

Conformance Sheet:

Business Benefits:

  • Overview and monitoring of the current process conformance level

  • Reduction of critical process deviations

  • Harmonization and standardization of processes

Variants Sheet:

Functions:

  • ABC Analysis of process variants

  • Quantify process complexity and its necessity

  • Categorize activities into A, B and C classes regarding their "first occurrence" process variant

  • Identify and separate core (A) and noncore (B & C) process steps

  • Analyze variant composition to derive harmonization measures

  • Flexible Analysis by any given process context to validate most effective automation measures

Functions

  • See all three areas of optimization at one glance: Effectiveness, Efficiency,  and Complexity

  • Period comparison to see trend for important process performance indicators

  • Saving potentials calculation per optimization area based on cost, number and improvement potential per event

1. Process Effectiveness

Lead Time

Functions

  • Do-it-yourself process analysis

  • A generic overview with basic PPIs, like number of cases and number of activities of the data analyzed in the application

  • Analyze the basic PPIs by process context, also as pivot in the Additional Analysis

  • Display of the process flow

  • Display of the event log in the Additional Analysis

Functions

  • Select/Analyze overall or subprocess lead times

  • Late cases and average or median late/overdue times are expressed, based on configuration of target lead times.

  • Analyze activities that contribute most to overdue cases

  • Analyze activities that contribute most to waiting times in overall process

  • Flexible analysis by any process context to identify lead time improvements

Looking Ahead: Find your Happy Path!

GINQO's future initiative involves integrating advanced process mining techniques and tools to further enhance analytic solution. Conversational AI can be leveraged to predict and address inefficiencies.

Business Benefits:

  • Quickly quantify process complexity and its necessity

  • Facilitate overall process flow

  • Reduce noncore process steps

Automation Sheet:

Expanding the Use Cases:

In a world where efficiency is paramount, GINQO’s data-centric approach to streamlining processes resonates even more.

This approach can be applied to many other complex processes such as:

Process Mining